Frequently Asked Question

During your Mass Signing Day, members of HR will go over with you how to complete the following forms

• Your Federal and Provincial Tax Returns
• Your Membership Deduction
• Your Direct Deposit Authorization
• Your Void Cheque or Banking Letter
• Your Employment Agreement
• Your Oath of Confidentiality
• Your Photo-Video Release Form

To Fill Out These Forms, follow the following instructions:

Tax Forms:

• Enter your Given Name and ONLY the initial of your MIDDLE name (if you have one)

• Enter your birthday in the format: (YYYY/MM/DD)

• For the Address field, please write it in FULL (unit number if applicable, street number, street name, city, province)

  • Please ensure that you have city AND province

  • Spell out everything i.e. Court, Street, Avenue

• Your Employee ID Number: should be in a similar format as this example: 25-XXX. It can be found in your Payworks login email. If you cannot find it, check your spam. If you still cannot find it, please ask an HR representative, they will assist you.

• There are 2 boxes on the second page - 1) more than one employer OR 2) total income is less than the total claim amount, tick if it applies to you. If you are selecting one of the boxes, please ensure you are reading the instructions very carefully. You CANNOT tick off both boxes at the same time.

Please sign and put today’s date at the bottom of the form.

* Note that everyone is entitled to claim the basic personal amounts for the Federal and Provincial forms (unless already claimed previously in this tax year), these amounts are different for each form, please ensure you input the correct amount. Be sure to add up any relevant lines that apply to you.*

Oath of Confidentiality and VIdeo Release:

• Please enter in your full name, signature, and today’s date, where indicated. If you are under the age of 18, your parent or legal guardian MUST sign the form for you.

Please leave the HR Rep field, BLANK.

Direct Deposit Form + Void Cheque

You will need a void cheque → Find it through your online banking (if you have trouble finding it, a quick Google Search “Void Cheque + [Your Banking Institution]”

• When filling out the direct deposit form, spell everything out in FULL (i.e. Address)

• On the Banking Institution Name, please include the 3 digit bank code beside the name of your banking institution.

  • Example: Name of Banking Institution: “[Bank Name] - 000”

Membership Deduction Form:

Important Note: We do have a financial hardship application process for those who need it, however, you must fill this form out now. Your membership will be deducted on the first pay period as it is a legal requirement for the Co-operative. IF you qualify for financial assistance, you will be reimbursed the fee according to the amount confirmed by the financial hardship committee.

Afterwards you will be given 4 training modules, which you must complete and upload proof of completion prior to working at the Co-op. The following is an example of what proper proof of completion looks like when you go to upload them.

AODA: You will be given a certificate sent to your email once you complete the module. Upload that certificate through Payworks. The certificate should be from the same year that you are working in the co-op. So, if you've worked multiple years, you must complete the module again and upload it during the new year.

Health and Safety in 4 (or 5 Steps): Most employees will receive the 4 steps training module, however if you are in a supervisory role, you will be given the 5 steps module instead. Once completing the module, a certificate of completion will be available for you to download. Download that certificate and upload it through Payworks. The certificate should be from the same year that you are working, so you must redo the module each year that you are working with the Co-op.

Call it Out: Once you complete this module, a certificate of completion will be available for you to download. Simply download the certificate and upload it through Payworks. The year must be the same year that you are working. Each new year that you are working with the Co-op, you must redo the module again and upload a new certificate of completion.

Office Ergonomics: Once you have completed the module you will be sent to a results screen. If you have passed the exam, please take a screenshot of your screen and upload it through Payworks as proof of completion. This screenshot must include the date and time that you completed the module. Similarly, you must upload a new proof of completion each year that you are working with the Co-op.

For the Contact North Trainings (MeritOntario, LinkedIn Learnings, etc.):
The certificates that you get from these platforms can be sent to your supervisor. Your Supervisor can then upload them to Payworks for you.